FAQs
Frequently Asked Questions
How long does shipping take?
Orders are usually dispatched within 2–3 working days. Delivery times vary depending on the courier.
How much is shipping?
UK standard shipping is £4.95. Free shipping is available on orders over £80.
What is the burn time?
Our 30cl candles burn for approximately 45–50 hours when cared for correctly.
How strong is the scent?
Terra & Light candles are designed to gently fill a room without being overpowering.
Can I return a candle?
Unused, unopened candles can be returned within 14 days of delivery. See our Returns & Refunds policy for details.
Are candles suitable for gifting?
Yes — all candles arrive carefully packaged and are ideal for gifting.
Still have a question?
Email us at terraandlight@outlook.com and we’ll be happy to help.
Our Values
Thoughtful choices are at the heart of everything we make — from the ingredients we choose and the way each candle is hand-poured, to lower-impact packaging and giving back.
We believe small choices, made with care, can make everyday rituals feel a little more meaningful.
Explore our full standards promise → here
Our Giving Pledge
Every Terra & Light candle gives back.
For every full-priced candle sold through our website, £1 is donated to organisations supporting:
Land — protecting trees and natural habitats
Seas — safeguarding oceans and coastlines
Communities — supporting people and livelihoods
We currently support:
Woodland Trust
Marine Conservation Society
Practical Action
For more details on our giving pledge click here